SHIPPING

SHIPPING

J.Olivia offers shipping through Europe. Shipping costs are determined by country and a breakdown of shipping costs throughout Europe can be found below. Please note, we do not ship to PO boxes.

Shipping destination	Shipping costs	Free shipping on orders from	Delivery time
The Netherlands	€ 4,95	€ 99	1-2 working days
Belgium, Germany	€ 5,95	€ 114	1-2 working days
Luxembourg, United Kingdom	€ 8,95	€ 149	1-3 working days
Austria, France, Denmark, Italy	€ 12,95	€ 189	1-3 working days
Portugal, Spain, Sweden, Finland	€ 15,95	€ 219	1-4 working days
Bulgaria, Czech Republic, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia	€ 19,95	€249	1-6 working days

We are not liable for wrong information given to us when shipping information is asked in check out point. If you do not provide the right shipping address we are not required to refund. Please make sure all your shipping information is correct before finalising the order. You’ll get a shipment notification email with a tracking number as soon as your package has been shipped. 

Please, be aware that J. Olivia is not liable for customs clearance fees in your country nor are we responsible for holding times of packages by customs. Our prices in our online store do not include relevant overseas duties and other customs charged you may incur when purchasing and importing to your country. These costs are determined by your local customs office and are outside of our control. Please, familiarise yourself with your country’s customs charges and levies prior to placing an order. J. Olivia is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes. Keep an eye on your shipment when the tracking number is provided to avoid delays. 

Additional information can be found in the general terms and conditions section.